Terms of service

Effective Date: June 2026

Welcome to Fynvox. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

By using this website, you represent and warrant that:

  • You are at least 18 years old or have the permission of a parent or legal guardian.
  • You will use the website only for lawful purposes.
  • You will not violate any applicable laws, regulations, or third-party rights.

Fynvox reserves the right to refuse service to anyone for any lawful reason at any time.

2. Products and Services

We strive to ensure that all product descriptions, images, pricing, and availability information displayed on our website are accurate.

However, we do not guarantee that:

  • Product descriptions are complete, accurate, or error-free.
  • Product images perfectly reflect actual product colors or appearance.
  • Products will always be available for purchase.

We reserve the right to modify, discontinue, or limit quantities of products without prior notice.

3. Pricing and Payment

All prices displayed on the website are subject to change without notice.

Fynvox reserves the right to:

  • Correct pricing errors
  • Refuse orders placed with incorrect pricing
  • Limit quantities purchased by any individual customer

Payment must be successfully authorized before an order can be processed and shipped.

4. Order Acceptance

Receipt of an order confirmation email does not constitute acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order
  • Limit purchase quantities
  • Reject suspected fraudulent transactions
  • Refuse orders placed by resellers or distributors

If an order is canceled after payment has been received, a full refund will be issued.

5. Shipping and Delivery

Delivery times provided on the website are estimates only and are not guaranteed.

Fynvox is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Public holidays
  • Force majeure events
  • Incorrect customer information

Risk of loss and ownership of products transfers to the customer upon delivery.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the policy before making a purchase.

7. Intellectual Property

All content available on the Fynvox website, including but not limited to:

  • Logos
  • Images
  • Product photographs
  • Graphics
  • Text
  • Product descriptions
  • Website design and layout

is the property of Fynvox and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

8. Prohibited Uses

You agree not to:

  • Use the website for unlawful activities
  • Upload viruses, malware, or harmful code
  • Attempt unauthorized access to our systems
  • Interfere with website security features
  • Submit false or misleading information
  • Engage in fraudulent transactions

Violation of these Terms may result in termination of access to our services.

9. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Fynvox disclaims all warranties, whether express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Continuous website availability

We do not guarantee that the website will operate without interruption or error.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Fynvox shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website
  • Purchase or use of products
  • Service interruptions
  • Data loss
  • Unauthorized access to personal information

In no event shall our total liability exceed the amount paid by the customer for the applicable order.

11. Indemnification

You agree to indemnify, defend, and hold harmless Fynvox, its affiliates, officers, employees, agents, and service providers from any claims, liabilities, damages, losses, or expenses resulting from your violation of these Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Canada.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Canada.

13. Changes to These Terms

Fynvox reserves the right to update or modify these Terms at any time.

Any revisions will be posted on this page with an updated effective date.

Your continued use of the website following any changes constitutes acceptance of the revised Terms.

14. Contact Information

Fynvox

Email: hello@fynvox.shop

Phone: +1 416-598-8849

Address:

18 York Street, Suite 2500
Toronto, ON M5J 0B2
Canada

Customer Support Hours:

Monday – Friday
9:00 AM – 6:00 PM (EST)